Ocean Riviera ParadiseInclusive - Playa del Carmen
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Ocean Riviera ParadiseInclusive
No. of rooms
464
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
8.3/10
No. of rooms
464
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
8.3/10
Ocean Riviera ParadiseInclusive is situated in Playa del Carmen. The hotel has 5 outdoor pools and spa centre, and guests can enjoy a drink at one of the 12 on site bars. Free WiFi is provided and free private parking is available.
All rooms include a flat-screen TV with cable channels. You will find a coffee machine in the room. Each room is fitted with a private bathroom.
There is a 24-hour front desk at the property. Guests can enjoy a meal in one of the 10 restaurants of this resort, relax at Mike´s Coffee or have dessert at the Ice Cream Parlour. The resort offers unlimited non motorized sports, Theater, Night club and access to the onsite Arcade for an extra cost. Access to the Bowling alley is free of charge.
Despacio Spa Centre offers massages, face and body treatments, Indoor saltwater pool, sauna and state of the art fitness centre. Beauty salon and hairdressing service.
You can play tennis volleyball or basketball in one of the 3 courts. 5th Avenue is 4.3 km from Ocean Riviera ParadiseInclusive. The nearest airport is Cancun International Airport, 50 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
Children up to and including 1 year old can stay for free.
Children from 2 years old to 11 years old can stay for 50% of the adult rate per child per night.
Please note that when booking a ratepayment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.
Environmental Sanitation Tax. It is mandatory to pay an environmental fee.resorts in the Mexican Caribbean are collecting an Environmental Sanitation Tax forguests at check-in. The amount (collected in Pesos) is between $1 and $1.99 per night, per guest, in US Dollars.
The amount may vary according to the rooms exchange rate and occupancy per adult.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Eden Master Suite. The spacious family room offers air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 2 beds. ;
Eden Master Suite Rooftop - Adults Only. This family room features a hot tub. The spacious family room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 2 beds. ;
Daisy Junior Suite. The spacious double room provides air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds. ;
Daisy Junior Suite Pool View. The spacious double room offers air conditioning, a minibar, a balcony with pool views as well as a private bathroom featuring a bath. The unit offers 2 beds. ;
Privilege Junior Suite. Rooms are 52 square meters. Includes room service 24 hours, exclusive restaurant, exclusive beach area and welcome courtesy. ;
Privilege Junior Suite with Pool View. Rooms are 52 square meters. Includes room service 24 hours, exclusive restaurant, exclusive beach area and welcome courtesy. ;
Privilege Junior Suite Swim up - Adults Only. Rooms are 52 square meters. Includes room service 24 hours, exclusive restaurant, exclusive beach area and welcome courtesy. ;
Privilege Junior Suite Rooftop - Adults Only. Rooms are 52 square meters. Includes room service 24 hours, exclusive restaurant, exclusive beach area and welcome courtesy. ;
Privilege Master Suite. Rooms are 52 square meters. Includes room service 24 hours, exclusive restaurant, exclusive beach area and welcome courtesy. ;
Privilege Master Suite Swim up - Adults only. Rooms are 52 square meters. Includes room service 24 hours, exclusive restaurant, exclusive beach area and welcome courtesy. ;
Junior Suite Standard. This spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a bath and a shower. Boasting a balcony, this suite also features air conditioning, a minibar and a flat-screen TV with cable channels. The unit has 2 beds. ;
Privilege Junior Suite Rooftop Pool View. This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a coffee machine, a seating area as well as pool views. The unit offers 3 beds. ;
Junior Suite with Pool View. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a balcony with pool views, this suite also offers air conditioning and a flat-screen TV with cable channels. The unit has 2 beds. ;
Junior Suite Swim Up. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a balcony, this suite also offers air conditioning, a minibar and a flat-screen TV with cable channels. The unit has 2 beds. ;
Junior Suite Rooftop. This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Featuring a balcony with sea views, this suite also offers air conditioning and a flat-screen TV with cable channels. The unit offers 3 beds.
License number: 008-007-000118/2025
Hand sanitizer in guest accommodation and key areas
Meeting/banquet facilitiesadditional charge
Outdoor pool (seasonal)
Fax/photocopying
Toilet with grab rails
Water sport facilities on siteadditional charge
Contactless check-in/check-out
Entertainment staff
Special diet menus (on request)
CCTV outside property
24-hour security
Lower bathroom sink
Full body massage
Kids' meals
Facilities for disabled guests
Make up services
Tennis court
Concierge service
Private check-in/check-out
Shared stationery such as printed menus, magazines, pens, and paper removed
Minimarket on site
Body treatments
Non-smoking rooms
Sun umbrellas
Spa lounge/relaxation area
Games room
Restaurant
Swimming pool toys
Process in place to check health of guests
Spa/wellness packages
Property is cleaned by professional cleaning companies
Physical distancing rules followed
Laundryadditional charge
Air conditioning
Spa and wellness centreadditional charge
Indoor play area
Children's playground
Mobile app for room service
Food can be delivered to guest accommodation
Babysitting/child servicesadditional charge
Kid-friendly buffet
Board games/puzzles
Parking
Movie nights
Garden
Beauty Services
Hair styling
Public Bath
Ironing serviceadditional charge
Back massage
Raised toilet
Snack bar
WiFi
Kids' outdoor play equipment
Fitness
Free parking
Accessible parking
Currency exchange
Family rooms
Wheelchair accessible
Visual aids: Braille
Themed dinner nights
Parking on site
Kids' club
Beachfront
Kids' pool
Hand massage
Hair cut
Smoke alarms
Massageadditional charge
First aid kit available
Free WiFi
Staff follow all safety protocols as directed by local authorities
Swimming pool
Snorkellingadditional charge
Evening entertainment
Manicure
Sun loungers or beach chairs
Business centre
Guests have the option to cancel any cleaning services for their accommodation during their stay
Outdoor furniture
Saunaadditional charge
Express check-in/check-out
Golf course (within 3 km)additional charge
Room service
All plates, cutlery, glasses and other tableware have been sanitized
Private parking
Trouser press
Head massage
Water slide
Lift
ATM/cash machine on site
Tour desk
Car hire
Tennis equipment
Neck massage
Fitness centre
Outdoor pool
Pedicure
Foot massage
Physical distancing in dining areas
Luggage storage
Barber/beauty shop
Coffee house on site
Pool bar
Internet services
Hair colouring
Beach
Nightclub/DJ
Guest accommodation is disinfected between stays
Cashless payment available
Non-smoking throughout
Spa facilities
24-hour front desk
Outdoor pool (all year)
Daily housekeeping
Live sport events (broadcast)
Hair treatments
Linens, towels and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against Coronavirus
Bar
Shallow end
Fire extinguishers
Safety deposit box
Live music/performance
Water park
Bowling
Parking garage
Couples massage
